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systeem engineer citrix

1988 to 1999 - Sir John Adamson High School (Johannesburg, South Africa)

Matriculation Examinations (A-Level Equivalent): C Grade

Mathematics, Science, Geography, Biology, English and Afrikaans

* MS Windows NT, Windows 2000, Windows XP, Windows 2000 Server, 2003
* Active Directory, Group Policy, Security Policy, Terminal Services, File and Print services.
* Distributed File System (DFS), Network shares, NTFS security, AD security.
* UniFlow printer server and services.
* Microsoft - SMS, SQL, IIS, SUS/WSUS
* Microsoft Operations Manager 2005
* Windows PE (Pre-Installation Environment)
* Unattended/Scripted installation of Windows 2000 Pro, XP, Server 2000 and 2003.
* Desktop Image creation and deployment, Ghost/ImageCast.
* Altiris Deployment Server and Notification Server
* Citrix- Client install and configuration.
* Microsoft Virtual Server
* VMWare Infrastructure- ESX, GSX, Virtual Centre, Virtual Infrastructure and Workstation.
* Legato Backup suite.
* HP OpenView- Storage Data Protector and Service Desk
* HP System Management and Systems Insight Manager
* Windows automation using batch files, WSH, VBScript
* MSI Software packaging with Install Shield Admin Studio and Wise Package Studio.
* MSI SDK including Orca, Microsoft Scripts.
* McAfee, eTrust and Symantec Anti Virus Console.
* Server hardware- HP Compaq Proliant and BladeServers ,DELL PowerEdge series.


MCSE, MCSA 2003; MCSE, MCSA 2000; Altiris Client management Suite (Reading, UK); Wise Package Studio 4 (Milwaukee, USA); A+ & N+

Microsoft Certified Professional Examinations

PC Support Technician (A+)
PC Network Support Technician (N+)

70-210 : Installing, Configuring and Administering Microsoft Windows 2000 Professional
70-215 : Installing, Configuring and Administering Microsoft Windows 2000 Server
70-216: Implementing and Administering a Microsoft Windows 2000 Network Infrastructure
70-217 : Implementing and Administering a Microsoft Windows 2000 Directory Services Infrastructure
70-218: Managing a Microsoft Windows 2000 Network Environment
70-219: Designing a Microsoft Windows 2000 Directory Services Infrastructure
70-220: Designing Security for a Microsoft Windows 2000 Network

Sept 2006 - Apr 2007: PGGM

In the role of Systems Engineer, responsible for the monitoring, administration, performance analysis, operations management including file, print, web, terminal and application servers/services of the infrastructure. 3rd line infrastructure and client support. "Daily point of contact" between the Service desk and the "IFS IT Operations/Infrastructure Management" group, to ensure timely response and resolution of service calls and issues.

The daily management and administration of authorization and access to shared network data (security groups and NTFS permissions). DFS and Cluster management.
Assistance and participation in a Virtualization project to consolidate and virtualize the infrastructure. Consisting of 280+ Servers (Server 2003, 2000 and NT4), 120 Virtual servers running on 22 VMware ESX hosts and over 1500 XP clients. The numbers are changing as the project progresses.

References: Available on request.

Nov 2004 - Aug 2006: Phoenix Technologies B.V

EMEA Network Engineer, responsible for 2 offices in Germany and Holland administering and maintaining the network environment, file and print services and infrastructure. I designed a hardware independent Windows XP Pro desktop image including "core" applications, MUI language packs and automated post installation of hardware specific apps to standardize the desktop. Redesigned, restructured and secured data and application installation source files on the network, to implement into a DFS structure for Germany and Holland as a "pilot" for enterprise wide implementation.

Migrated Exchange 2003 server to new HP Proliant DL380 G4 hardware and implemented SP2 for mobile 5 push technology and IIS for web mail access. Cisco Untiy Migration running on Server 2000 to Server 2003 on new hardware.

I coordinated research, planning and implementation of a corporate mobile contract agreement for cost savings on telephony.

Created a Virtual LAB environment with Vmware Virtual centre, GSX server and workstation. I became more involved in a "First Customer" role acting as a medium between the business and IT to evaluate and roll-out Phoenix applications internally, documenting and reporting all findings back to the engineering group for possible improvement or modifications of the products. Provide global 3rd tier support. Migration of all production servers from DELL Poweredge to new HP Proliant DL series.

References: Available on request.

May 2001 - Nov 2004: Rockwell Automation B.V.

I started off as Local Desktop support technician responsible for 3 offices in The Netherlands. As the company moved towards centralized management and initiated a MS Windows 2000 migration project from Novell NDS, I was promoted to the roll of EMEA Desktop Engineer where I eventually lead a team of five engineers in the design, development and implementation of a managed Windows 2000 desktop environment.

Responsibilities included designing a multi-hardware compatible Desktop image for deployment to over 3,500 clients across EMEA, as well as developing a Windows 2000 image specific to our CAD development dept. As the migration came closer to completion, and the difficulties in keeping a 2.2Gb OS image up-to-date and available across the EMEA region became apparent, we moved away from the image-based Desktop and went onto design an unattended scripted installation for the existing Windows 2000-based machines, although primarily for XP, regionally distributed via DFS (also replacing the previous CAD image with a redesigned XP image).

Furthermore, I was responsible for implementing an EMEA-wide SUS environment running on HP Proliant servers for Client Security updates and patches released for authorisation on a bi-weekly basis.
Other roles and responsibilities included daily Active Directory administration, file and print services maintenance and administration, Altiris administration (both DS and NS), Software packaging using WISE Studio, SAV administration and provided third line support in the post-migration operational environment. Designed and implemented a secured file structure in DFS for the software repository, replicating data throughout the EMEA region including application data and IT scripts, tools etc. for a central and secure point of administration.

References: Available on request.

Aug 2000 - Dec 2000 : Techni-link

I was responsible for installing small to medium size networks for various clients, and local client support at Alberton Primary school.

INTERESTS: Socializing, family and friends, Football, Cricket, Rugby, Snowboarding, Fitness, Go-carting, Pool, Music, Movies, Travel... and more football.